Siv Lam

My Open Letter to Google Adsense

Hello there,

I have been using Google Adsense since December 2008 and think it’s pretty laughable that you have radio spots advertising to soccer moms about how easy Google Adsense is to use and receive payments.

Frankly, I don’t feel this way. I have never received a payment from Google Adsense and don’t know why I still use it on my blog. I have seen that Microsoft PubCenter can actually be more lucrative.

As of this writing, I have $336.14 in my Adsense account, and while this may be chump change to you at Google, money is money.

I have no holds on my account, and have received and entered my pin number online correctly. I have also enrolled in electronic payments.

Maybe after this note, you might want to look into this issue of publishers not receiving payments as I am not the only one experiencing this difficulty.

Have you checked out the Google Help Forum lately?

Thanks,
Siv

See the survey that prompted this post after the jump.

Google AdSense Payments Survey

We’d like to hear your thoughts on the payments you receive through Google AdSense. Please answer the following 9 questions. Feel free to leave any additional comments and suggestions.

Your feedback will be used to help better align our plans to most effectively pay publishers, and will not affect your account’s status or performance in any way.

* Required

1. What is your current form of payment? *

Electronic Funds Transfer (EFT)
Check – Standard Delivery
Check – Secured Express Delivery
Western Union Quick Cash

2. In a typical year, about how many times do you receive payments from Google AdSense? *

1-3 times
4-6 times
7-9 times
10-12 times

3. Overall, how satisfied are you with your experience in receiving payments from Google AdSense? *

	1	2	3	4	5	6	7
Extremely Dissatisfied								Extremely Satisfied

4. Please indicate your satisfaction with the payment options available in your country *

	1	2	3	4	5	6	7
Extremely Dissatisfied								Extremely Satisfied

5. Please indicate your satisfaction with the ease in receiving your payment each month. *

	1	2	3	4	5	6	7
Extremely Dissatisfied								Extremely Satisfied

6. How long does it take for you to receive your payment once your AdSense account indicates the payment has been issued? *

within 1-3 days
within 4-7 days
within 1- 2 weeks
within 3-4 weeks
after 4 weeks

7. How much does satisfaction with payments (i.e. payment delivery, payment options) contribute to your overall satisfaction with the AdSense program? * Note that we are not asking about your satisfaction with earnings, but rather about your experience in receiving what you’ve earned.

Not very important to my overall satisfaction with the AdSense program
Slightly important to my overall satisfaction with the AdSense program
Moderately important to my overall satisfaction with the AdSense program
Very important to my overall satisfaction with the AdSense program
It’s THE most important thing to my overall satisfaction with the AdSense program

8. What, if anything, do you find frustrating or unappealing about your payment experience with Google AdSense? For example, is it difficult for you to receive payments each month? What makes it difficult?

9. In which country do you reside? *

May Google contact you regarding your feedback? If yes, please enter your email address below. Google will use your personal information only for purposes of user research and will not share it with anyone else. For details on how Google treats personal information from users, read our privacy policy at http://www.google.com/privacypolicy.html

One Response to “My Open Letter to Google Adsense”

jomy Says:
September 18th, 2009 at 3:03 pm
yeah i feel your pain, did they ever end up paying you? use google analytics?

My Open Letter to Google Adsense

Google AdSense Payments Survey

One Response to “My Open Letter to Google Adsense”

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